563 Privacy Policy — Protecting Your Data
The 563 platform places the highest priority on protecting the personal data of its users. This policy applies to all users in Bangladesh and provides a full explanation of how we collect, use, and safeguard your information.
What Information We Collect
563 collects the following types of information:
- Account Information: Name, mobile number, date of birth, and email address (if applicable) — provided at the time of registration.
- Identity Verification Information: National ID or other documents required for account verification.
- Payment Information: BDT (৳) transaction records linked to your bKash, Nagad, or Rocket number.
- Device & Browser Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages you visited on the platform, time spent, and which games or betting sections you used.
- Cookies & Tracking Information: Session cookies and preference data used to enhance your experience.
How We Use Your Information
563 uses the data it collects for the following purposes:
- To create, verify, and manage your account.
- To process financial transactions, including deposits and withdrawals.
- To provide customer support and technical assistance.
- To prevent fraud and maintain platform security.
- To send personalised offers and promotions (subject to user consent).
- To improve platform performance and make the experience smoother for users in Bangladesh.
- To meet legal obligations and comply with regulatory requirements.
Cookies & Tracking Technology
The 563 website and app use cookies and similar technologies, primarily of three types:
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: Used to remember your language preference and layout settings.
- Analytics Cookies: Helps identify which pages receive the most traffic and where issues may occur.
You can manage cookies through your browser settings. Please note that disabling essential cookies may limit access to certain features on the platform.
Data Storage & Security Measures
563 uses top-tier security technology to keep user data safe. All data is stored with SSL encryption. Payment information is held on specially secured servers and is never stored in plain text.
Your account information is accessible only to authorized personnel, and strictly for the purpose of delivering our services. How long your data is retained depends on legal obligations and operational requirements. Typically, data is kept for a defined period following account closure.
Sharing Information with Third Parties: 563 never sells your personal data. Limited information may only be shared with payment processing partners (bKash, Nagad, Rocket) and in response to lawful requests from legal authorities.
Your Rights & Controls
Every user on the 563 platform has the following rights regarding their personal data:
- Right to Access: You have the right to know what personal information we hold about you.
- Right to Rectification: You may request a correction if any of your personal information is inaccurate.
- Right to Erasure: You may request deletion of your data when closing your account — applicable beyond what is required by legal obligations.
- Right to Withdraw Consent: Option to opt out of marketing communications at any time.
To exercise any of these rights, please contact our support team. For more details, FAQ View.
Policy Updates & Contact
563 reserves the right to update this Privacy Policy as needed. Any changes will be published as a new version on this page. For significant updates, we will make reasonable efforts to notify registered users.
If you have any questions or concerns about this policy, please contact our customer support team. Email: support at 563.bio (not linked for security reasons).
To access your account Log In Or if you're new, join today Register।